Shipping Information

SHIPPING WORLDWIDE

We deliver to more than 180 countries around the world. For more information, please contact our customer care service at customercare@crescentmoon.in

SHIPPING RESTRICTIONS

Any items notified by our courier companies to be restricted and/or banned and/or prohibited from time to time(including but not limited to animals, bullion, currency, bearer from negotiable instruments, precious metals and stones, firearms or parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs

DELIVERY TIME

All domestic orders will take about 7-10 days for delivery from the date of order, unless otherwise specified on the product page. International orders take a minimum of 10-14 days for delivery from the date of order. Further information on the order status can be provided by our customer care upon request.

Shipping delays can happen due to weather conditions, natural/man-made disasters, political unrest/policies, civil war, force-majeure, in the source or destination country or in any country in the world, unexpected world events, or any such happening/event in any or all parts of the world beyond the control of Crescent Moon or the shipping company used by Crescent Moon for shipping the order.

In the current circumstances of the COVID19 pandemic, there could be unexpected delays in deliveries.

FREE SHIPPING

Free shipping is offered in India for most products. For customers needing shipping outside India, free shipping is offered if the order value exceeds ₹ 10,000

INSURANCE

Crescent Moon insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Crescent Moon and transfer of responsibility in the same way.

TAXES & DUTIES

For Indian Customers: Product Prices displayed are inclusive of all taxes and duties.

For International Customers: All other countries are shipped to on a Duty Unpaid basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes/VAT levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival. Crescent Moon in no way participates in the custom clearance of goods at the destination country. The custom clearance is done by the shipper in the destination country based on sale documents provided by Crescent Moon at the time of shipping from India, and beyond the providing of sale documentation, Crescent Moon is not responsible for any other part of custom clearance in the destination country of shipment/order.